Distance and online selling

Distance selling – by phone, email, mail order catalogues or your website – can be far more cost-effective than selling face to face.

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FAQS

Distance selling and marketing FAQs

Distance selling regulations apply to the sale of goods and services where there has been no face-to-face contact between the customer and your business.

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FAQS

Trading online FAQs

When selling online to individuals you must provide certain information to them and ensure they agree to your terms and conditions.

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ARTICLE

Distance selling - what the law says

If your business sells to individuals or businesses without meeting them face to face, you must comply with consumer protection regulations.