Distance and online selling

Distance selling – by phone, email, mail order catalogues or your website – can be far more cost-effective than selling face to face.

Laptop and small boxes with shopping trollys printed on them to represent ecommerce

Distance selling and marketing FAQs

Distance selling rules apply to the sale of goods and services where there has been no face-to-face contact between the customer and your business.

Entrepreneur checks and dispatches the orders he received via his ecommerce site

Trading online FAQs

When selling online to individuals you must provide certain information to them and ensure they agree to your terms and conditions.

Toy man with shopping trolley on a black credit card on a keyboard

Distance selling - what the law says

If your business sells to individuals or businesses without meeting them face to face, you must comply with consumer protection regulations.