Marketing and selling

Marketing matters. Marketing drives sales for businesses of all sizes by ensuring that customers think of their brand when they want to buy.

Marketing and selling - overview

Marketing matters. Marketing drives sales for businesses of all sizes by ensuring that customers think of their brand when they want to buy.

Consumer protection - overview

Treating customers fairly and honestly is good for your reputation, helping retain existing customers, attract new ones and build customer loyalty.

Importing and exporting - overview

Importing and exporting can present exciting new business opportunities, from opening up new markets to sourcing unique or cheaper supplies.

Consumer credit FAQs
FAQs

Consumer credit FAQs

How to get a licence to offer credit to consumers and businesses, drawing up a credit agreement and the costs and implications involved.

Laptop and small boxes with shopping trollys printed on them to represent ecommerce
FAQs

Distance selling and marketing FAQs

Distance selling rules apply to the sale of goods and services where there has been no face-to-face contact between the customer and your business.

Entrepreneur checks and dispatches the orders he received via his ecommerce site
FAQs

Trading online FAQs

When selling online to individuals you must provide certain information to them and ensure they agree to your terms and conditions.

A-Z glossary of key credit terms
Article

A-Z glossary of key credit terms

Financial transactions can be full of jargon and technical language. Make sure you understand any credit agreement with this glossary.

Shipping crane at docks - Apply online for an export licence
Tool

Export licence application

Apply online for a Standard Individual Export Licence, and find out more information on when you need to apply and the documentation you will need.