Setting up your website with the correct legal framework will make sure that both you as a company and your clients are protected. It is a way for you to lay out what you are offering your clients in a clear and transparent manner and can protect you from legal action in the future.
What should be included in the terms and conditions?
Terms and conditions, though not a legal requirement, are a recommended addition to any website. Mainly, having this page can limit your liability in the case that a customer makes a claim.
Additionally, it protects your right to any content contained in your website. Regardless of the content of your website, you should make sure to include a notice about copyright in order to protect your intellectual property rights.
"As a general rule of thumb, you will need a disclaimer removing any liability from errors in your website's content as this limits any future liability," explains RQC Group, a compliance consultant.
"Disclaimers such as this are even more important for websites that have public comments or forums as you will need to limit your liability from any offensive external postings. Adding something simple such as that your company is not responsible for statements made by third parties will help to protect you in the long run."
You should personalise the language and tailor the text to suit your website and company. For example, if your product has any age restrictions for users, this should be stated here. Additionally, if you are an ecommerce website, you would specify the terms of payment policy, refund and shipping terms.
Your terms and conditions should also relay where your website is operating as this will affect the governing law.
How can I make sure my website adheres to GDPR?
All companiess need to adhere to the General Data Protection Regulation (GDPR) in order to ensure that customer data is being handled correctly. In order to assure your clients that you comply with GDPR, there are a few measures you should take.
When using cookies on your site, you should obtain clear consent. A typical way to handle this is by using a popup when the user first enters the site which asks them to consent to or decline cookie use.
As much as possible, try to limit the amount of data you are collecting and storing from your clients. This could include simple actions such as cleaning up your mailing lists and limiting the amount of form submissions clients are required to fill in.
What should be included in the website footer?
If you have any specific certifications or credentials, these badges should be displayed in the website footer. This helps establish trust for users visiting your website.
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