Courtesy navigation

How to manage an employee's departure


  1. 1 Be prepared - people leave their jobs for a variety of reasons and it is vital you have a policy in place when it happens.
  2. 2 Determine which day they will actually finish — will they be working their full notice period or taking any remaining paid holiday?
  3. 3 Work out what projects can reasonably be finished within their notice period and ensure that they are managing them effectively.
  4. 4 Consider asking them to sign a confidentiality agreement to protect your data when they leave.
  5. 5 Secure your IT — ensure that access to your systems is suspended and all relevant passwords are changed.
  6. 6 Reassign work to your existing team until a replacement can be found.
  7. 7 Ensure the departing employee writes a thorough handover document detailing each of their tasks and including any key contacts.
  8. 8 Work out the final salary as your employee may be entitled to additional pay for untaken holiday, bonus payments or statutory sick pay.
  9. 9 Hold an exit interview asking for their honest feedback on their reasons for leaving.
  10. 10 Ensure any reference you provide is honest, accurate and fair.
  11. 11 A valued employee’s leaving can be stressful, but try to end their employment on good terms - many firms throw a party or buy gifts to say goodbye.

Cardinal rules


  • Conduct an exit interview
  • Pay your leaving employee any outstanding salary
  • Provide a reference if requested


  • Forget to change your IT passwords
  • Expect your employee to manage the handover alone