Distance and online selling

Distance selling – by phone, email, mail order catalogues or your website – can be far more cost-effective than selling face to face.

News image
FAQS

Trading online FAQs

When selling online to individuals you must provide certain information to them and ensure they agree to your terms and conditions.

News image
FAQS

Distance selling and marketing FAQs

Distance selling regulations apply to the sale of goods and services where there has been no face-to-face contact between the customer and your business.

News image
ARTICLE

Distance selling

If your business sells to individuals without meeting them face to face, such as via e-commerce, you must comply with Consumer Contracts Regulations.