A commercial dispute can be disasterous for your business - eating away at time and money and damaging business relationships. Always carefully check all the facts before looking into a dispute resolution procedure such as mediation or arbitration. Going to court should always be a last resort.
The ICO recently fined a company £200,000 for making millions of automated nuisance calls. Pestering customers with repeated unwanted phone calls is an offence under the Consumer Protection from Unfair Trading Regulations. Businesses also have obligations under the Data Protection Act, if they store consumer data.
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