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Trading online: 7 FAQs

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  1. What legal differences are there between selling over the Internet and traditional sales?
  2. What information do I need to provide, when and how?
  3. Can customers cancel purchases made over the Internet?
  4. How can I ensure that e-commerce transactions are covered by my terms and conditions?
  5. How does a contract come into force when using the Internet and email?
  6. What happens if my website contains incorrect information (eg prices) or offers goods which are out of stock?
  7. What problems are likely when I purchase over the Internet and how can I protect myself?

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If you're already a registered Donut user, log in here for full access.

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