How to manage an employee's departure
- 1 Be prepared - people leave their jobs for a variety of reasons and it is vital you have a policy in place when it happens.
- 2 Determine which day they will actually finish — will they be working their full notice period or taking any remaining paid holiday?
- 3 Work out what projects can reasonably be finished within their notice period and ensure that they are managing them effectively.
- 4 Consider asking them to sign a confidentiality agreement to protect your data when they leave.
- 5 Secure your IT — ensure that access to your systems is suspended and all relevant passwords are changed.
- 6 Reassign work to your existing team until a replacement can be found.
- 7 Ensure the departing employee writes a thorough handover document detailing each of their tasks and including any key contacts.
- 8 Work out the final salary as your employee may be entitled to additional pay for untaken holiday, bonus payments or statutory sick pay.
- 9 Hold an exit interview asking for their honest feedback on their reasons for leaving.
- 10 Ensure any reference you provide is honest, accurate and fair.
- 11 A valued employee’s leaving can be stressful, but try to end their employment on good terms - many firms throw a party or buy gifts to say goodbye.
- Conduct an exit interview
- Pay your leaving employee any outstanding salary
- Provide a reference if requested
- Forget to change your IT passwords
- Expect your employee to manage the handover alone